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Customer Resources

We continually strive to offer the widest possible range of support, training and self-help options to enable you to use our products and services successfully and to maximize their ability to impact your organization's productivity. As part of those efforts, we have developed an online resource, accessible 24x7, that provides customers with the latest product-related information, documentation, user guides, support, online learning opportunities, training links, and many other resources.

SumTotal CPC

For SumTotal customers, contact your sales representative for access or log on to the customer productivity center (CPC) below:







> What is the CPC?

Pathlore CCP

For Pathlore customers, click here to access or log on the Customer Care Plan (CCP) for online technical support.

If you would like to talk with us about how we might help you strengthen your learning and development, talent and employee performance, please call us at 1-866-SMTOTAL (866-768-6825) and ask to speak to one of our sales professionals, or use our online contact form to have us contact you.